What's included
- Complete itemized estimate written from photos, returned in 24 hours
- Supplements and revisions handled on the original assignment — nothing to reopen
- Owner photo capture by text link: registration, VIN, odometer, damage — nothing for them to download
- Assignments by API, email or portal — we integrate with how you already dispatch
- California field appraisers on standby for the claims photos can't settle
- Auto, commercial fleet, semi-truck and heavy equipment
- Written in CCC ONE or on your platform
Where each one fits
| Field assignment | Photo desk estimate | |
|---|---|---|
| Turnaround | Scheduling, then two to four days | 24 hours |
| What we need | Access to the vehicle | Photos, or we collect them from the owner |
| Documentation | Full on-site photo set | Guided owner capture, same required angles |
| Best used when | The vehicle needs eyes on it | The photos tell the story |
Most carriers we work with route the majority of claims to desk and keep field for total losses, heavy damage and anything the photographs cannot settle. We do both, so you don't need two vendors.
Why Quality Estimates
Quality Estimates has been writing auto damage estimates in California since 2016 for counties, carriers, third-party administrators and self-insured fleets. Desk estimating is written by our own salaried estimators — not subcontracted out — which is why turnaround holds and quality stays consistent claim to claim. Assignments can arrive through our carrier API, by email, or through our portal, and every file comes back with full photo documentation and an audit trail your file examiners can follow.
Quality Estimates, Inc. is an independent auto damage appraisal firm serving insurance carriers, MGAs, fleets, self-insured entities and risk managers across Los Angeles and Southern California, with desk review nationwide. We work for the carrier — never for a repair shop — so our estimates stay objective and defensible.